Customer Reviews for Corel Ulead VideoStudio 11.5 Plus [OLD VERSION]

Corel Ulead VideoStudio 11.5 Plus [OLD VERSION]
by Corel

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Software Reviews of Corel Ulead VideoStudio 11.5 Plus [OLD VERSION]

Customer Review: Warning!
Summary: 1 Stars

I purchased the sofware during a Gold Box special. I didn't get around to installing it until I purchased a new computer. Got the box out, opened the software and found I had bad media. Went to the web site and there is no phone number for support. I filled out an online form, only to be told that media can't be handled online - it requires a call. Still no phone number. I did only chat support and recieved the number. I called spent 30 minutes on the phone only to be told that the system was down, they had my info and would email me later in the day that media had been shipped. While they do have downloadable software I could only do that if I paid for an upgrade.

after a week of no email and no new media I called back. My options - downgrade to 11.0 instead of the 11.5 I paid for or pay to upgrade to the newest version. When I asked for a refund I was told they don't refund from Amazon because AMAZON IS NOT AN AUTHORIZED RETAILER OF THEIR SOFTWARE. I am stuff with software that won't install, no customer service and hours lost on the phone. I would stay away or at least purchase from what they consider an authorized retailer.

Customer Review: Youtube Infomercial? Home Video? Ulead is it!
Summary: 4 Stars

I needed a simple infomercial on my business website and needed something basic but professional. My brother shoots documentaries and nearly convinced me to purchase an Imac with Final Cut Pro for a big bag of cash. This software was so cheap I thought "why not, if it doesn't work, I'll get the Final Cut Pro." As it turns out, this software got the job done; it helped me produce an infomercial that allowed me to edit out verbal pauses & other mistakes. Moreover, there are other templates for slide shows, which allows you to insert pictures, add a them and blend some music in. Again, this software will get the job done, but if you are publishing video on the internet, be sure to allow at least a 2 second delay when editing verbal transitions from one subject (while speaking) to another to avoid slight lag. Learning to use the software will take some time, but once done you'll be happy you saved a bag of cash.